AI in Insurance

State insurance regulators are about to start testing a new AI evaluation tool to see what's really going on inside insurers' tech. Let's break down what this new tool is, why it's happening now, and what it signals for the future of AI in our industry.

For years, major insurance carriers have been slow to change. Now, they're striking deals with nimble AI startups, and it could change everything about how you get a quote, file a claim, and pay for coverage.

The old rules of media insurance are being rewritten by AI and social media influencers. Let's talk about the new risks your clients are facing and how you can help them stay protected.

The cyber insurance market feels a bit strange right now. Risks from AI are soaring and claims are on the rise, yet prices are staying soft. Let's break down this puzzle and figure out what it means for you.

Customers are leaving their insurance providers in droves, and it's not just about price. Find out why rising expectations are the real problem and how AI is becoming the essential tool for insurers who want to keep their clients and dominate the market.

Let's be honest, insurance often feels cold and transactional. But that's changing fast. See how AI is helping insurers anticipate your needs and build a relationship that's actually about you.

AI is making insurance faster, but is it making it better? We break down the crucial difference between efficiency and effectiveness in standard and specialty insurance, and what it means for you.

AI is popping up all over the insurance world, but how do we really feel about it? We're open to the idea, but definitely cautious. Let's talk about where we're happy to let AI take the wheel and where we still want a human on the other end of the line.

AI is a bit like a brilliant child—it learns at an incredible pace, but you never quite know what it will do or say next. For insurance underwriters, this creates a fascinating and complex new challenge.

Forget what you thought you knew about AI. A new report from PwC shows that over half of insurance leaders believe a new kind of 'agentic' AI is about to completely change the industry in the next three years. Here's what that actually means.

Major companies are now using AI to help write employee performance reviews. Let's talk about what this means for the insurance industry, from potential bias to the legal risks you can't ignore.

Chubb just launched a new AI-powered engine in its Chubb Studio platform. We're breaking down what this means for embedded insurance and why it's a huge step toward a more personalized future.