Digital Transformation

Feeling overwhelmed by the AI hype in insurance? One industry exec says the biggest hurdle isn't the tech—it's us. Here's a look at how getting hands-on is the key to real adoption.

The old rulebook for business risk has been torn up. Discover why declining health and fast-moving tech threats are now the top concerns for leaders, and what it means for the future of insurance.

It's more than just a game of musical chairs. Let's look at two recent leadership appointments at Marsh McLennan and AXA XL and break down what these moves really tell us about the future of risk.

For the past couple of years, the insurance world has been buzzing about generative AI. But the experimental phase is over, and now carriers and brokers are facing the tough question: where's the return on investment?

Worried about AI replacing claims adjusters? Christopher Schaffer of Charles Taylor has a surprising prediction: technology is about to make the job more satisfying and human than ever by automating the grunt work.

Remember that little insurance checkbox when you buy a plane ticket? Embedded insurance is moving way beyond that. Let's talk about its transformation from a simple sales tactic to a seamless part of your experience.

Let's be honest, bad data is a huge headache in the insurance world. Discover how AI and a clever concept called 'semantic ontologies' are turning this chronic problem into a powerful competitive advantage.

Ever wonder who's really winning the AI race in insurance? A stunning new report reveals that just three industry giants are filing almost all the AI patents, and it's changing the game for everyone.

Ever wonder why insurance can feel so clunky, even with all the new tech? IMA is taking a hard look at the real problem: workflow friction. Here's why their ground-up approach is a big deal for both clients and their own team.

We keep hearing that technology will eliminate insurance jobs, but that's not the real story. The truth is quieter and more concerning: tech is slowly replacing our systemic value, and we need to talk about it.

For too long, the insurance industry has made decisions by looking at last quarter's numbers. It's time to stop driving with the rearview mirror and start looking at the road ahead with real-time analytics.

We've all seen what ChatGPT can do, but that's just the beginning. A new kind of AI, "agentic AI," is on the horizon for insurance—one that doesn't just answer questions, but takes action. Here's what you need to know about the slow but steady revolution heading our way.