Articles about Agent Experience in Insurance
Feeling the love from your carriers lately? A new survey shows agent-carrier relationships are on the upswing. We'll break down why this might be happening and what it means for your agency.
When Nick Bouchat was a college kicker, he never dreamed his insurance career would land him on the NFL Draft stage. Discover the incredible story of how this Pittsburgh agent got his moment in the spotlight.
Imagine the IRS sending you a bill for $116,000 in taxes on income you never earned. This isn't a hypothetical; it's the nightmare a Florida insurance agent is living, and it’s a serious wake-up call for all of us.
Great news for insurance brokers in the Midwest! CRC Benefits is significantly expanding its broker support team across three key states. Find out who the new faces are and what this investment in local support means for you.
A new report reveals a surprising shift in what agents need most from their carrier partners. While great products are still king, the top tech request has changed—and it's all about saving time and writing smarter.
We often hear about the latest tech and slick portals, but what do insurance agents truly prioritize when selecting a carrier? A recent look into agency priorities reveals that the fundamentals still reign supreme.
Ever wonder why insurance can feel so clunky, even with all the new tech? IMA is taking a hard look at the real problem: workflow friction. Here's why their ground-up approach is a big deal for both clients and their own team.
We all know a great MGA can make or break a deal. Now's your chance to recognize the managing general agents who are truly raising the bar in the industry.
Ever feel like you're working with tech from a different decade when you switch to commercial lines? You're not alone. Let's talk about why this part of our industry is moving at a snail's pace and what it means for brokers.
In the race to perfect customer experience, many insurers are overlooking their most critical partners: their agents. Let's talk about why a frustrating agent experience is costing you business and how to fix it.